IO1 – Diagnostics tool for the assessment of soft skills


Interpersonal skills

These are the skills that someone uses in everyday life when meeting, communicating and interacting with others. An important example of these skills is listening and speaking effectively.

Interpersonal skills generally include the following:

  • Communication skills
  • Emotional intelligence
  • Teamwork
  • Negotiation, persuasion and influencing skills
  • Conflict resolution and mediation
  • Problem solving and decision making

Building interpersonal relations

A social connection or affiliation, a strong bond between two or more people refers to interpersonal relationship. Attraction between individuals brings them close to each other and eventually results in a strong interpersonal relationship.

Interpersonal relationships vary in their degree of intimacy or self-disclosure, but also in their duration, reciprocity and power distribution. These are only a few dimensions.

 Interpersonal relationships can include close friends, acquaintances, co-workers, and many others who make up the social connections in the life.

Efficiency and organisation skills

The term efficiency is  the ability to avoid wasting materials, energy, efforts, money, effort, energy or time. Being efficient means that everyone can achieve the results by making the best use of the resources they have. In a more general sense, it is the ability to do things well, successfully and without waste, and to optimise all processes.

Organisational skills are skills that enable to manage time efficiently and allocate resources to complete tasks successfully.  To put it differently, the abilities that let someone stay focused on different tasks, and use the time, energy, strength, mental capacity, physical space, etc. effectively and efficiently in order to achieve the desired outcome. Organisational skills are among the most important skills someone can have.

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